Privacy Policy

Introduction

AgenticQA Technologies ("AgenticQA", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agenticqa.io and use our services.

We comply with the General Data Protection Regulation (GDPR) for users in the European Union and applicable data protection laws in India.

Data Controller

The data controller responsible for your personal data is:

What We Do

AgenticQA Technologies provides AI-native QA automation training and consulting services:

• Online Courses: AI QA automation training programs covering Playwright, LangChain, RAG, and Agentic AI
• Student Internships: 28-day project-based AI/ML internship programs for students and job seekers
• Enterprise Consulting: Strategic consulting for companies implementing AI-native test automation
• Corporate Training: Custom training programs for tech teams to upskill in AI automation

Information We Collect

Personal Information You Provide

• Name and email address (when you contact us or register for courses)
• Phone number (if provided for WhatsApp communication)
• Professional information (job title, company, experience level)
• Payment information (processed securely through third-party providers)
• Course preferences and learning goals

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referral source
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes:

• To provide and deliver our courses and training services
• To respond to your inquiries and support requests
• To send course-related communications and updates
• To process payments and issue certificates
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Contract: Processing necessary for providing our services
• Consent: Marketing communications and non-essential cookies
• Legitimate Interest: Improving our services and fraud prevention
• Legal Obligation: Compliance with applicable laws

Your Rights (GDPR)

If you are in the EU, you have the following rights:

To exercise these rights, contact us at ganesh@agenticqa.io. We will respond within 30 days.

Cookies

We use cookies and similar technologies to enhance your experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage cookie preferences through your browser settings.

Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, email services, hosting providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Course enrollment data is retained for 3 years after course completion. Marketing data is retained until you unsubscribe.

International Data Transfers

Your data may be transferred to and processed in India. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements, including standard contractual clauses where applicable.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.